We guarantee secure shopping and delivery to all islands!
Shipping rates
At Calemi.com we offer you several delivery options for your order. Here you can find out about our delivery methods, delivery times and costs:
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- Orders placed before 11 AM may be shipped the same day.
- After the deadline, the shipment will be scheduled for the next day.
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| Delivery area |
Conditions |
- Calemi Pickup
- C/ Laura Grote de la Puerta, 9-11;
- 38110, Sta. Cruz de Tenerife
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- * Free delivery.
- * Opening hours: M to F from 8 a.m. to 4 p.m.
- * Delivery time: 2 hours after placing the order online.
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Standard Delivery |
Express delivery |
Refrigerated Shipping |
- Capital Islands:
- - Tenerife
- - Gran Canaria
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- * Shipping costs: 6 €
- (free shipping from 60 €)
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- * Delivery time: 1 - 5 working days
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- * Shipping costs: 10 €
- (no free shipping possible)
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- * Shipping time: 24h after the order leaves the warehouse
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- * Conditions
- - Minimum order €60
- (orders for lower amounts will only be processed with "Calemi Pickup")
- - Possibility of combining with non-refrigerated product in the same order
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- * Shipping costs: free
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- * Delivery days:
- - Gran Canaria: Tuesday
- - Tenerife Sur: Wednesday
- - Tenerife Norte: Thursday
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Standard Delivery |
Express delivery |
Refrigerated Shipping |
- Non-Capital Islands:
- - El Hierro
- - Fuerteventura
- - La Gomera
- - La Palma
- - Lanzarote
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- * Shipping costs: 10 €
- (free shipping from 200 €)
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- * Delivery time: 2 - 5 working days
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- * Shipping costs: 15 €
- (free shipping from 300 €)
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- * Shipping time: 24h after the order leaves the warehouse
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- We do not ship refrigerated products
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At Calemi.com, we offer you various delivery options for your order. Here you can learn about our methods, timelines, and shipping costs:
|
|
- Orders placed before 11 AM may be shipped on the same day.
- Orders placed after the cutoff time will be scheduled for shipping the next day.
|
| |
| Delivery Area |
- Pickup at Calemi
- Address: C/ Laura Grote de la Puerta, 9-11;
- 38110, Santa Cruz de Tenerife
|
| Conditions |
- * Free delivery.
- * Hours: Mon to Fri, 8 AM to 4 PM.
- * Delivery time: 2 hours from the online order request.
|
| Standard Shipping |
- Capital Islands:
- - Tenerife
- - Gran Canaria
|
- * Shipping cost: €6
- (free shipping for orders above €60)
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- * Shipping time: 1 - 5 business days
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- Non-Capital Islands:
- - El Hierro
- - Fuerteventura
- - La Gomera
- - La Palma
- - Lanzarote
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- * Shipping cost: €10
- (free shipping for orders above €200)
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- * Shipping time: 2 - 5 business days
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| Express Shipping |
- Capital Islands:
- - Tenerife
- - Gran Canaria
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- * Shipping cost: €10
- (no free shipping option)
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- * Shipping time: 24 hours from warehouse dispatch
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- Non-Capital Islands:
- - El Hierro
- - Fuerteventura
- - La Gomera
- - La Palma
- - Lanzarote
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- * Shipping cost: €15
- (free shipping for orders above €300)
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- * Shipping time: 48 hours from warehouse dispatch
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| Refrigerated Shipping |
- Capital Islands:
- - Tenerife
- - Gran Canaria
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- * Conditions
- - Minimum order: €60
- (orders below this amount will only be processed for "Pickup at Calemi")
- - Can be combined with non-refrigerated items in a single order
-
- * Shipping cost: Free
-
- * Delivery days:
- - Gran Canaria: Tuesday
- - Tenerife South: Wednesday
- - Tenerife North: Thursday
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- Non-Capital Islands:
- - El Hierro
- - Fuerteventura
- - La Gomera
- - La Palma
- - Lanzarote
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- Refrigerated products are not shipped
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Methods of payment
Secure payments: we use SSL
SSL (Secure Socket Layer) is a standard that allows secure electronic financial transactions on the Internet. This technology is incorporated into our servers and uses complex data encryption.
Credit or debit card
We use a secure payment gateway. Your details are encrypted using 128-bit SSL protocol and at no time will we receive any of your credit card details.
PayPal
PayPal is an international leader in online payment solutions. PayPal is a totally secure service that allows buyers and sellers to trade without knowing each other's bank details.
Bizum
Pay for your online purchases quickly, easily and securely. secure: enter your mobile phone number and your Bizum PIN.
Payments by bank transfer
You will receive the bank transfer details You will receive them in your e-mail after you have completed your order. Your order will be prepared as soon as payment has been received. Please note that payment may take 24 to 72 working hours.
Changes
In our shop we accept product changes, due to a change of preferences or characteristics of the products.
We will also accept changes in cases where the article is defective or the specific characteristics of the product are not the ones you have chosen. See conditions.
